Privacy Policy

Effective date: 23 December 2025

Bound By Story (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Business name

  • Phone number

  • Any information you submit via contact forms, enquiries, or project briefs

We may also collect non-personal information automatically, such as:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Referring URLs

This information is collected through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We collect and use your information to:

  • Respond to enquiries and communicate with you

  • Provide and improve our services

  • Manage client relationships and projects

  • Send relevant updates, proposals, or service information

  • Analyse website usage and improve user experience

  • Meet legal and regulatory obligations

We do not sell, rent, or trade your personal information.

3. Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site.

Cookies help us:

  • Improve website performance

  • Understand traffic patterns

  • Optimise content and user experience

You can disable cookies through your browser settings, however some features of the website may not function as intended.

4. Disclosure of Information

We may disclose your personal information to trusted third parties only where necessary, including:

  • Service providers (e.g. website hosting, analytics, CRM tools)

  • Contractors or collaborators involved in delivering services

  • Legal or regulatory authorities where required by law

All third parties are required to handle your information securely and in accordance with privacy obligations.

5. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information may be stored electronically using secure systems and reputable third-party platforms. While we take data protection seriously, no method of transmission over the internet is completely secure.

6. Access & Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, out of date, or incomplete.

To do so, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements.

Any updates will be published on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Bound By Story
Email: bbs@boundbystory.com.au

Effective date: 23 December 2025

Bound By Story (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Business name

  • Phone number

  • Any information you submit via contact forms, enquiries, or project briefs

We may also collect non-personal information automatically, such as:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Referring URLs

This information is collected through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We collect and use your information to:

  • Respond to enquiries and communicate with you

  • Provide and improve our services

  • Manage client relationships and projects

  • Send relevant updates, proposals, or service information

  • Analyse website usage and improve user experience

  • Meet legal and regulatory obligations

We do not sell, rent, or trade your personal information.

3. Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site.

Cookies help us:

  • Improve website performance

  • Understand traffic patterns

  • Optimise content and user experience

You can disable cookies through your browser settings, however some features of the website may not function as intended.

4. Disclosure of Information

We may disclose your personal information to trusted third parties only where necessary, including:

  • Service providers (e.g. website hosting, analytics, CRM tools)

  • Contractors or collaborators involved in delivering services

  • Legal or regulatory authorities where required by law

All third parties are required to handle your information securely and in accordance with privacy obligations.

5. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information may be stored electronically using secure systems and reputable third-party platforms. While we take data protection seriously, no method of transmission over the internet is completely secure.

6. Access & Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, out of date, or incomplete.

To do so, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements.

Any updates will be published on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Bound By Story
Email: bbs@boundbystory.com.au